The TurnKey Cloud-Hosted Phone System is based on the FreePBX system. Below are several of the most common administration items to help you while managing your cloud-hosted phone system. You access the administrator interface via the web link that was provided to you with the welcome email. If you are having trouble finding those details, please be sure to log-in to the customer care center, click on "EMAILS" in the top right corner, and view the welcome email instructions which contain your administrator login, password and web link to access the control panel.

Administration of the Cloud-Hosted Phone System:

  • Adding Users and Extensions
  • Configuring Outbound Calling through your VoIP Service Provider
  • Configuring Inbound VoIP Trunks
  • Call Queues
  • Ring Groups
  • Creating Adminstrator Roles
  • Creating the Digital Receptionist & Menus (IVR)
  • Creating and Assigning Extensions
  • Setting Up Voice Mail
  • Expert Mode: Command Line Examples
  • Conferencing
  • Day / Night Mode
  • Follow Me
  • Customizing the On-Hold Music
  • Advanced Module Configuration Information